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Franking Machines, Postal Scales, Folding and Inserting Machines - all your mail room needs, themailingroom.com
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Based in the United Kingdom

t: 08000 192033
e: enquiries@themailingroom.com
Site Updated: 12 November 2008
 
service and support
the mailing room
franking machine finder.
 
Choose the right franking machine for your business franking machine finder
 

Customer Services will deal with processing all your equipment orders from purchase order to delivery, installation and invoicing. Customer Services will be the first line of contact on any query with respect to the services we provide.

See opposite for our automated online customer services including re-crediting with the Teleset system.

Also our nationwide network of experienced service and Support Engineers are always on hand to resolve any issues that cannot be attended to by our Customer Services team.

Also contact our Customer services for:

  • Buying consumables
  • Equipment enquiries
  • Adding a new logo to your machine
  • Changing your address
  • Rate change downloads and chips
  • Payments and billing
  • Technical queries

Customer Services is open 08:00-18:00 Monday-Friday.

service and support request form

Click here for service and support assistance more info
 
• Re-crediting with Teleset
The Teleset system is a means of transferring postal credit into your franking machine or postage meter. It utilizes a unique PIN number which will only respond to your specific franking machine.
See full instructions on how to re-credit your machine >> more
Maintenance and teleset terms and conditions >> more
. Check your Teleset account balance  

Instant account of your current Teleset balance online.

 
Click here to check your balance now >> more
• Buy your franking consumables online  

Buy your franking consumables online direct from us or
call 08000 192033 now.

 
Buy consumables online >> more
• Maintenance  

The first year’s fully comprehensive maintenance, on all products is supplied free of charge. If you are experiencing problems with your machine please call this number: 0870 145 0055

 
• Six year replacement guarantee  

All products are covered by the Mailing Room unique 6 year replacement guarantee.

 
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